Contact us
CORONAVIRUS DISEASE (COVID-19)
All orders are currently experiencing delays on top of the usual dispatch times below due to the extra precautions we have introduced and courier restrictions.
We’re sorry we are slower than normal delivering to you and want to thank all of our customers for their patience during this challenging time.
WE AIM TO DISPATCH YOUR ORDER WITHIN 5 TO 10 WORKING DAYS. IN SOME INSTANCES, DUE TO HIGH DEMAND AND TIMBER AVAILABILITY, ORDERS MAY TAKE UP TO 15 WORKING DAYS FOR DISPATCH.
If you have a question about products in stock, orders or delivery or you need advice about our products before or during installation; please call the Trade Stair Parts customer service team on:
01245 697 117
Factory & Office Hours:
8:30am - 17:00pm Monday - Friday
Alternatively, email or write to us at:
Trade Stair Parts
37-39 Second Avenue,
Bluebridge Industrial Estate,
Halstead,
Essex
CO9 2SU
United Kingdom
