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DELIVERY SERVICE UPDATE
Due to the countrywide shortage of HGV drivers, and the complications of timber entering the country from Europe, all orders are currently experiencing delays on top of the usual dispatch times. We apologise for any inconvenience this may cause.
WE AIM TO DISPATCH YOUR ORDER WITHIN 5 TO 10 WORKING DAYS. IN SOME INSTANCES, DUE TO HIGH DEMAND AND TIMBER AVAILABILITY, ORDERS MAY TAKE UP TO 15 WORKING DAYS FOR DISPATCH.
If you have a question about products in stock, orders or delivery or you need advice about our products before or during installation; please call the Trade Stair Parts customer service team on:
01245 697 117
Factory & Office Hours:
8:30am - 16:30pm Monday - Friday
17.01.22
WE ARE HAVING PROBLEMS WITH OUR TELEPHONE LINE. BT HAS BEEN INFORMED AND ARE FIXING THE PROBLEM.
IF YOU NEED TO GET IN TOUCH, PLEASE SEND US AN EMAIL OR FOR MORE URGENT ENQUIRIES, PLEASE USE THE CHAT FUNCTION ON THE WEBESITE.
Alternatively, email or write to us at:
Trade Stair Parts
37-39 Second Avenue,
Bluebridge Industrial Estate,
Halstead,
Essex
CO9 2SU
United Kingdom
