Collection and Returns

Returns

We guarantee your satisfaction. All of our stairpart products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

Contacting Us

For collections and returns please contacts us at the address below:

Collections and Returns Address:

Trade Stairparts
355 Winchelsea Road
London
E7 0AQ
United Kingdom

Opening Hours 10.00am – 14.00pm Monday - Friday

Phone: 020 8522 4545
Email: sales@tradestairparts.co.uk
Web: www.tradestairparts.co.uk